Better Briefings
We’ve all heard that briefing. You know, the one where the Captain tells the First Officer to speak up if anything doesn’t look right, but judging by the body language or perfunctory delivery of the message you wonder if the Captain really means it, and if the First Officer truly buys it. Briefings should be a Resource, not a burden. How do you get beyond the stale, legalese-type briefing that sounds like Charlie Brown’s teacher and arrive at the dynamic, two-way communication needed to create a shared mental model?
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